Pet Stain & Odor Treatment

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Pet Stain & Odor Treatment

We’re pet lovers too. We understand how accidents happen and the little messes that they might leave inside. We appreciate how cleaning up thoroughly after your pets can get quite tricky — especially when urine gets deep within the fibers of your carpet. Pets tend to like to lick and chew on anything, that’s why we only use cleaning solutions that are child and pet-friendly — we don’t bring anything into your pet’s environment that hasn’t been proven to be safe for them. With over a decade of cleaning experience, we’ve discovered and formulated safe solutions that get amazing results. After we have cleaned your flooring, it will smell, feel, and look clean — and you can be sure it is hygienic again.

Our Pet Odor & Stain Cleaning Process

Step 1 - Pre-Inspection

Our pets are all unique, and so is the sort of mess that they leave for us. Our technicians are experienced in recognizing your pet’s preferred locations. And they have a plan to restore any affected area from any situation. By walking through your space with you and learning about your pet, they will decide on the best approach.

Step 2 - Determine If Topical Or In the Carpet Pad

The best type of cleaning process to use depends on how deep the contamination has penetrated. Our technicians have specialized UV-light detector units and sensors to identify areas of concern. These devices also detect the depth and concentration of contaminants.

Step 3 - Odor Elimination

We use a number of different products to eliminate odors. Some neutralize active agents, another loosens organic matter, making it easy to remove all of it. And finally, we have a very special solution that breaks down organic compounds as well as kills odor-causing bacteria. This triple-solution approach is very effective in making pet odors history.

Step 4 - Furniture Moving

We have two different groups for furniture. Light furniture like sofas, and tables are included in the basic price. Heavy furniture, think pianos, that can’t be moved safely must be dealt with before we arrive or will be cleaned around.

Step 5 - Pre-Spot

Some areas of concern will need special attention. By applying a solution to help lift the mark, you can get great results.

Step 6 - Pre-Spray Shampoo

All areas that are to be steam cleaned will be prepared with a shampoo that is formulated with a powerful recipe to treat urine stains and odors. This formulation is designed to free contaminants from the fibers and enable easy and complete extraction.

Step 7 - Pre-Grooming / Agitation

Our special tool works your area over to allow our cleaning solution to penetrate within the carpet pile. This agitation loosens the pile and works in the solution for even better results.

Step 8 - Shampoo Rinse Aid

As much as we try and keep costs down to remain competitive, we know better than to use the commonly used cleaning solutions. Instead, we always apply a solution that is child and pet-friendly. And once we’re finished it leaves no sticky residues or stiff, crunchy fibers from leaving shampoo trapped. Our solution is designed to come back out through our rinsing process.

Step 9 - Hot Steam Extraction

Only once we’ve applied our proven techniques to prepare your areas of concern, we bring out the big guns. Our heavy-duty, truck-mounted equipment delivers high-temperature steam. This means a deeper clean with less moisture. Then our truck is able to provide very powerful suction. This extraction process pulls out the dander, bacteria, odors, and moisture. For situations where contamination has seeped into the carpet pad, we have a specialized tool. It clamps down on the location and injects the steam deep. Then powerful suction draws contaminants out.

Step 10 - Post Spot or Stain Inspection

We’re never satisfied until we’re sure that your carpet is clean and hygienic. Our technician will inspect the job looking for stubborn spots or stains. If they find anything, they will apply further treatments to improve them.

Step 11 - Wipe Down All Baseboards

We take full responsibility for everything we do. As the treatment process can leave a slight residue on baseboards and doorways, our technician ensure to wipe them down for you.

Step 12 - Post-Groom

We go over your freshly cleaned carpets with our post-grooming equipment. This lifts up the pile, making it feel soft and fluffy again. It also helps in the drying and airing process.

Step 13 - Furniture Feet Tabs

Drying the flooring quickly is important for keeping the fresh smell. Our technicians understand airflow and can identify those areas that need a bit of help. They’ll place a powerful fan to help these locations dry if necessary.

Step 14 - Speed Dry

If furniture required moving, we will reposition it as before. Then we’ll put styrofoam blocks or plastic square sheets under the feet. That way, once the airing process is finished, all you have to do is remove the protectors. No furniture moving required.

Step 15 - Post-Cleaning Inspection

Once the job is complete, our technician will remember all of the locations that required special attention. They will happily show you how they have recovered these areas. This is a good time to seek their advice on applying protective agents that make cleaning up after little mishaps easier and more effective.


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