Legal
The terms that apply when you use our website or book a steam cleaning service with Master’s Touch Steam Cleaning.
Last updated: November 11, 2026
These Terms and Conditions (“Terms”) apply to your use of this website and to services provided by Master’s Touch Steam Cleaning (“we,” “us,” or “our”) in San Antonio, TX, and surrounding areas. By using this website or booking a service, you agree to these Terms.
Quotes given online, by phone, or by text are based on the information you provide, such as room count, square footage, and the condition of the surfaces. The final price is confirmed on site before any work begins. Read about our services: carpet cleaning, tile & grout cleaning, upholstery cleaning, area rug cleaning, and pet stain & odor treatment.
Appointments can be booked online, by phone, or by text. If you need to reschedule or cancel, please let us know as early as possible so we can offer the time to another customer. Arrival times are estimates and may change due to traffic, weather, or earlier jobs running long.
Please make sure we have access to the areas to be cleaned, a working water and electrical supply, and that small items, breakables, and valuables are moved out of the way. Our technicians may move light furniture, but are not responsible for moving heavy items, electronics, or fragile pieces.
We use professional steam cleaning methods and do our best to remove every stain and odor. Some stains, odors, discoloration, wear, sun fading, and damage from earlier cleaning or pets may be permanent, and we cannot guarantee their complete removal. Our technician will point out any pre-existing conditions before starting.
Drying times vary with humidity, ventilation, and the material cleaned. Please avoid heavy foot traffic on damp surfaces, and take care on hard floors that may be slippery while wet. We are not responsible for injuries or damage caused by walking on or placing furniture on surfaces before they are dry.
Payment is due when the service is complete unless agreed otherwise in writing. Prices, specials, and promotions shown on this website may change at any time and may have their own conditions, such as a minimum order.
If you are not happy with any part of our work, please contact us within a reasonable time after your service, and we will work with you to make it right. Claims of damage must be reported promptly so we can inspect the area.
The content on this website, including text, photos, logos, and graphics, belongs to Master’s Touch Steam Cleaning or is used with permission, and may not be copied without our written consent. We try to keep the information accurate and up to date, but it is provided “as is” without warranties of any kind. Links to other websites, such as our online booking system, are provided for your convenience and are governed by their own terms. Our Privacy Policy explains how we handle your information.
To the fullest extent allowed by law, Master’s Touch Steam Cleaning is not liable for any indirect, incidental, or consequential damages arising from the use of this website or our services. Our total liability for any claim related to a service will not exceed the amount paid for that service.
These Terms are governed by the laws of the State of Texas. We may update these Terms from time to time; the date at the top shows the latest version, and continued use of the website or our services means you accept the updated Terms.
Questions about these Terms? Please contact us:
Master’s Touch Steam Cleaning
10401 I-10 #428, San Antonio, TX 78230
Phone: 210-215-3888
Email: office@masterstouchsteamcleaning.com
